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We will GLADLY put it right. Every time!

BackFriend Satisfaction 100% Guaranteed

30 day satisfaction guarantee
We're so sure the BackFriend will help relieve your back pain and correct your sitting habits that every BackFriend product comes with a money back guarantee. Use your BackFriend for 30 days. If you are not completely satisfied with the benefits you are experiencing, return your purchase for a full refund.

Plus a 5 Year guarantee on the frame. This does not cover normal wear and tear.

Viscolas Satisfaction 100% Guaranteed

365 day money back guarantee on all Viscolas orthotic products. If you have not noticed any improvement in back, foot or leg pain when wearing any of the orthotic range, you can return them and we will refund the purchase price of the insoles in full.

MouseBean Satisfaction 100% Guaranteed

30 day satisfaction guarantee
For 30 days, you can use the MouseBean, and if you are not completely satisfied, you can return it for an exchange or a full refund of the price of the MouseBean. All packaging must be returned with the product.

Let’s put it this way. If you have any problems about anything we have done just drop us an email by clicking here or call us on: New Zealand 0800 600 699, Australia 1800 100 109 . We will GLADLY put it right. Every time!